Privacy Policy

Who we are

ChinguBots is a robotics company aiming at selling robotics kits for educational purposes for all age groups. Please find our contact information on www.chingubots.co.za.

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service, which helps us maintain the integrity of our website and ensure a positive user experience for everyone.

Media

Media uploaded to ChinguBots may include images, videos, audio files, or other media formats. By uploading media to our website, you should avoid uploading content that contains personally identifiable information or sensitive data.

We encourage users to be cautious when uploading media content, as it may be accessible to other users of the site. ChinguBots reserves the right to moderate and remove any media content that violates our terms of service or community guidelines.

It’s important to note that any media uploaded to ChinguBots may be stored on our servers. While we take precautions to ensure the security of your data, we cannot guarantee the absolute protection of user-uploaded media.

If you believe that any media content on our website violates your privacy rights or infringes upon any intellectual property rights, please contact us promptly to address the issue.

Cookies

Essential cookies are necessary for the proper functioning of our website. These cookies enable core functionality such as page navigation, access to secure areas, and remembering your preferences. You cannot opt out of essential cookies as they are essential for the website to function properly.

Analytical cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. These cookies allow us to analyze website traffic, track user behavior, and gather valuable insights to improve our website performance and user experience. The data collected by these cookies is aggregated and does not personally identify you.

You can choose to disable analytical cookies through your browser settings or by using opt-out tools provided by third-party analytics services. However, please note that by disabling these cookies, you may limit your ability to access certain features or receive personalized content on our website.

Third-party Cookies: Our website may incorporate content and services from third parties, such as embedded videos, social media plugins, or analytics tools. These third-party services may use cookies to collect information about your interactions with their content on our website.

We do not have control over the cookies used by these third-party services. We recommend that you review the privacy policies of these third parties to understand how they handle your personal information and what cookies they may use. You can manage or disable third-party cookies through your browser settings or by using opt-out tools provided by these third-party services.

Please note that disabling third-party cookies may impact your experience of our website and limit your access to certain features or content.

Embedded content from other websites

ChinguBots may include embedded content (e.g., videos, images, articles, etc.) from other websites. Embedded content from external sources behaves in the same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content. We encourage you to review the privacy policies of these websites to understand how they handle your personal information.

ChinguBots is not responsible for the privacy practices or content of external websites. Please be aware that when you click on any embedded content, you are subject to the privacy policies and terms of those external websites.

Who we share your data with

At ChinguBots, we take your privacy seriously and are committed to protecting your personal information. We want to assure you that we do not sell, trade, or rent your personal data to third parties for their marketing purposes. However, there are certain instances where we may need to share your data with trusted partners and service providers to offer you the best possible experience with our products and services. These scenarios include:

Service Providers: We may engage with trusted third-party service providers who assist us in operating our website, fulfilling orders, processing payments, delivering packages, and providing customer support. These service providers have access to the necessary personal information only to perform their designated functions and are obligated to maintain the confidentiality and security of your data.

Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or legal proceedings. We will also cooperate with law enforcement authorities and government agencies to prevent fraud, protect the rights, safety, and property of ChinguBots, our users, and the public.

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control of your personal data.

Rest assured that we take steps to ensure that any third parties with whom we share your data are reputable, trustworthy, and have adequate privacy and security measures in place to protect your information.

How long we retain your data

At ChinguBots, we will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. The specific retention periods may vary depending on the type of data and the applicable laws and regulations. Here is an overview of our general data retention practices:

Order Information: We will retain your order information, including transaction details, for a period necessary to process your orders, handle returns or refunds, and maintain proper financial records in compliance with tax and accounting requirements.

Communication Data: If you contact us through email or other communication channels, we may retain those communications and related personal data for a reasonable period to address your inquiries, provide customer support, and improve our services.

Legal Requirements: In certain cases, we may need to retain your personal data for longer periods to comply with legal obligations, resolve disputes, enforce our terms and conditions, or protect our rights and interests.

Once the retention period expires, we will securely delete or anonymize your personal data in a manner that ensures it cannot be reconstructed or identified.

 Our privacy policy is linked to our terms and conditions that can be found on our website footer.